Yes, we offer international shipping. The international shipping charges will be calculated based on the shipping agent's rates at the time of checkout.
FAQ
Do you ship internationally?
Are your jewellery pieces genuine?
Yes, all our jewellery is made with certified 18K gold and high-quality gemstones. Each item comes with an authenticity certificate and complies with UAE gold and jewelry standards.
Do you offer free delivery in the UAE?
Yes, we offer free shipping across the UAE on all orders. Express delivery options are also available for an additional charge.
How long will delivery take?
Orders within the UAE typically arrive within 1-3 business days. For custom-made pieces, please allow 7-10 working days. Internationally, 7-10 working days and for custom made pieces, 10-15 working days.
Can I return or exchange jewellery?
Yes, we offer a 7-day return and exchange policy on non-custom items, provided the product is unused, in original condition, and accompanied by its certificate. For more details, please check our return and exchange policy.
Do you make custom jewellery?
Absolutely! We specialize in bespoke jewellery. You can submit your design ideas or book a consultation with our expert designers to create your dream piece.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available across the UAE for orders below AED 5,000.
How can I check my ring size?
We have a Ring Size Guide available on our website. You can also visit any local jeweller to measure your size, or contact us for a printable ring sizer.
How do I care for my jewellery?
Avoid exposing your jewellery to perfumes, chemicals, or water for long periods. Clean gently with a soft cloth and store it in a dry, padded box.
Can I request gift wrapping?
Yes, we offer complimentary luxury gift wrapping on request. Add a note at checkout or contact our team after placing your order.
What payment methods do you accept?
We accept Visa, MasterCard, Apple Pay, Tabby, Tamara, and Cash on Delivery.